Lab Informatics proven PPP-People, Process and Product methodology helps customers a 360 degree services in Selection, Design, Implementation, Validation and Support offerings allowing customer to focus on core business and not to become a Software house
System Requirements
Workflow and Business analysis
RFP, URS and Key Success metric
Vendor Selection Assistance
Lab Automation roadmap
TCO, ROI and KPIs definition
Profile , Analyze Lab operations & Recommend best practices
Help evaluate various COTS products
Objective analysis that helps in decision making
Good-practices driven
Current status and To-be status
Engage strong domain experts
Using Tools/Templates
Leveraging partner ecosystem
Business process, IT, Compliance gap study
FRS, PP, Validation plan, Infra, Resource and Risk assessment
System design and architecture
Master data and Workflows design
Configurations and Customizations
Integrations and Data flow implementations
Site Rollouts
System Upgrades
Implementation- Design, Configuration, Customization
Instrument Integration
Integration with ERP/MES/QMS/DMS/TMS
Global Template Design
Implementation / Rollout
Master data optimization
Work flow and SOP optimization
Repurpose of the templates
Using Accelerators
Project team with domain and product Expertise
Leverage other COTS Program Management
Engage PMP, BA and Certified product professionals
Handle L1 & L2 Support
Upgrades, patches and infra support
DR and Regular systems health checks
System retirement, Migrations services
Level 2 & 3 support
Reduce Vendor dependency to large extent
Efficient root cause analysis and implementing preventive measures
Continuous Service Improvements (CSI)
Onsite & Offsite, FTE or Fixed cost models for quick TAT, Cost saving on OPEX
Team with ITIL knowledge
Expertise in ticketing system / support processes
Team with strong domain knowledge
Customer specific support system
Custom Software Development
Mobile App DEV
Business and Scientific Analytics
Cloud Enablement
Systems Integration
Customer specific and cost effective custom tool dev
Mobile Application design & development for other OEM solutions or new Apps development
Implementation of analytics platform for other OEM solutions or new Analytics development
Domain and user needs understanding of analytics and Mobile requirements for labs
Using open or industry standard Mobile and Analytics platforms for quick TAT, ROI and Scalability
UAT, IQ, OQ, PQ Planning and Execution
CSV Plan and Execution
Complete Project documentation
UAT and FAT assistance
Process, and Product Validation design, dev and Delivery
Compliance to Regulations
Fully validated system in place
Adequate documentation and proof of 3rd party validation
Authoring and Execution of IQ/OQ/PQ and full CSV
Knowledgeable on Regulated environments
Application knowledge and certified engineers
Manual and Automated Validation execution
Design IT Infra, Networking, bandwidth, hardware, 3rd party tools recommendations and installations
Install, Validation, Maintenance of hardware
On-premise, Cloud or Hybrid infra design and support
On-premise to Cloud
IT and Hardware infra recommendations, installation and maintenance
Adequate IT and hardware estimations for saving cost, time and scalability
Adopt the common Lab-IT infra over the application specific infra only
Repurpose and share the infra for lower CAPEX, and OPEX
Enterprise and Application specific IT and Infra knowledge
Real time experience of what best works Vs Recommended or minimum hardware estimations
Certified IT, Network, Hardware and Cyber security professionals