Lab Informatics proven PPP-People, Process and Product methodology helps customers a 360 degree services in Selection, Design, Implementation, Validation and Support offerings allowing customer to focus on core business and not to become a Software house

  • Consulting Services

    System Requirements

    Workflow and Business analysis

    RFP, URS and Key Success metric

    Vendor Selection Assistance

    Lab Automation roadmap

    TCO, ROI and KPIs definition

    Profile , Analyze Lab operations & Recommend best practices

    Help evaluate various COTS products

    Proposed Value

    Objective analysis that helps in decision making

    Good-practices driven

    Current status and To-be status

    Method & Technology

    Engage strong domain experts

    Using Tools/Templates

    Leveraging partner ecosystem

  • Implementation Services

    Business process, IT, Compliance gap study

    FRS, PP, Validation plan, Infra, Resource and Risk assessment

    System design and architecture

    Master data and Workflows design

    Configurations and Customizations

    Integrations and Data flow implementations

    Site Rollouts

    System Upgrades

    Implementation- Design, Configuration, Customization

    Instrument Integration

    Integration with ERP/MES/QMS/DMS/TMS

    Proposed Value

    Global Template Design

    Implementation / Rollout

    Master data optimization

    Work flow and SOP optimization

    Repurpose of the templates

    Method & Technology

    Using Accelerators

    Project team with domain and product Expertise

    Leverage other COTS Program Management

    Engage PMP, BA and Certified product professionals

  • Support Services

    Handle L1 & L2 Support

    Upgrades, patches and infra support

    DR and Regular systems health checks

    System retirement, Migrations services

    Level 2 & 3 support

    Proposed Value

    Reduce Vendor dependency to large extent

    Efficient root cause analysis and implementing preventive measures

    Continuous Service Improvements (CSI)

    Onsite & Offsite, FTE or Fixed cost models for quick TAT, Cost saving on OPEX

    Method & Technology

    Team with ITIL knowledge

    Expertise in ticketing system / support processes

    Team with strong domain knowledge

    Customer specific support system

  • Product Dev

    Custom Software Development

    Mobile App DEV

    Business and Scientific Analytics

    Cloud Enablement

    Systems Integration

    Proposed Value

    Customer specific and cost effective custom tool dev

    Mobile Application design & development for other OEM solutions or new Apps development

    Implementation of analytics platform for other OEM solutions or new Analytics development

    Method & Technology

    Domain and user needs understanding of analytics and Mobile requirements for labs

    Using open or industry standard Mobile and Analytics platforms for quick TAT, ROI and Scalability

  • Validation Services

    UAT, IQ, OQ, PQ Planning and Execution

    CSV Plan and Execution

    Complete Project documentation

    UAT and FAT assistance

    Process, and Product Validation design, dev and Delivery

    Proposed Value

    Compliance to Regulations

    Fully validated system in place

    Adequate documentation and proof of 3rd party validation

    Method & Technology

    Authoring and Execution of IQ/OQ/PQ and full CSV

    Knowledgeable on Regulated environments

    Application knowledge and certified engineers

    Manual and Automated Validation execution

  • Cloud and IT Infra Services

    Design IT Infra, Networking, bandwidth, hardware, 3rd party tools recommendations and installations

    Install, Validation, Maintenance of hardware

    On-premise, Cloud or Hybrid infra design and support

    On-premise to Cloud

    IT and Hardware infra recommendations, installation and maintenance

    Proposed Value

    Adequate IT and hardware estimations for saving cost, time and scalability

    Adopt the common Lab-IT infra over the application specific infra only

    Repurpose and share the infra for lower CAPEX, and OPEX

    Method & Technology

    Enterprise and Application specific IT and Infra knowledge

    Real time experience of what best works Vs Recommended or minimum hardware estimations

    Certified IT, Network, Hardware and Cyber security professionals